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Virtual Visit Assistance

Due to the high demand for secure video connections, we're currently using two different Secure Video Sites for our telehealth (virtual) visits.

We've been using secure video for the past 3 years with great success. We've recently added an easier alternative that doesn't require downloading of an app, or any other installations.

The recently added alternative HIPAA compliant secure video site is as simple as clicking on the link we'll send you via email and/or text on the day of your appointment, entering your name to enter the waiting room, clicking 'Enable Camera' then 'Allow' to give access to your camera and microphone. You'll then be in our virtual waiting room, where Dr. Messina, or one of our Nurse Practitioners will be able to see each other. Your visit will then proceed as normal.

If you've previously seen us using secure video, or are comfortable downloading apps on your smartphone,tablet orcomputer. The Secure Video Installation page explains in detail how to install VSee for use in the SecureVideo portal

We've also create a couple youtube videos showing detailed installation steps if you need further assistance.

Smart Phone Installation Video

Desktop Installation Video

Remember, you'll need to download VSee from the Secure Video website to use our product license, downloading VSee elsewhere will want you to pay a membership fee, and this installation will NOT work for our Virtual Visits.

Using the new secure video connection we've implemented will not require you to download anything.

You can always call our office at 517-324-3445, or email us at for further questions or assistance.